Skip to main content
Run these checks locally:

​
Connection refused or timed out

Ensure the workspace is running and use the host, user, and port returned by ssh-info. Do not hardcode a compute host or substitute the separate SSH TUI gateway port. Check your network’s outbound SSH policy.

​
Permission denied

Verify that the offered public key is registered. Sync it to the target workspace:
Use ssh -i with the correct local private key when your agent offers several identities. Never send the private key to Rigbox.

​
Host-key changes

Compare the new host identity through a trusted channel before changing a known-hosts entry. Do not disable host-key checking globally to make a connection succeed.

​
Verify

Open a fresh session using the documented SSH target, then run pwd and confirm you are in the intended workspace before transferring or deleting files.